Privacy Policy

TidalForge AI LLC ("we," "us," or "our") takes your privacy seriously. This policy explains what information we collect when you contact us, how we use it, and what rights you have over your data.

1. Information We Collect

We collect only the information you choose to provide through:

• Contact forms on this website
• Facebook lead forms (including WhatsApp contact requests)
• Direct messages or emails you send us

This typically includes:

• Your full name
• Your phone number (if provided for WhatsApp contact)
• Your email address
• Your business name
• Any additional information you share in your message or form responses (such as what you're looking to automate, your budget range, or your timeline)

2. How We Use Your Information

We use the information you provide solely for the purpose you intended it:

• To respond to your inquiry about TidalForge AI services
• To contact you via the method you chose (phone, email, or WhatsApp)
• To follow up on your request

We do not use your information for:

• Training AI models or machine learning systems
• Selling, renting, or trading to third parties
• Marketing or promotional emails without your explicit consent

3. Data Storage & Security

Your information is stored securely and accessed only by the founder of TidalForge AI. We implement industry-standard security measures including HTTPS encryption on our website and secure storage of any data you submit. We retain your information only as long as necessary to address your inquiry and complete any ongoing services. If you'd like your data deleted sooner, contact us and we'll remove it within 10 business days.

4. Data Sharing

We do not sell, rent, or trade your personal information. The only third parties with potential access to your data are the platforms through which you contacted us:

• Meta (Facebook/Instagram) — if you submitted a Facebook lead form, Meta processes your submission on their platform per their own privacy policy. We download your response from Meta's system to contact you. We recommend reviewing Meta's Privacy Policy for how they handle your data.
• WhatsApp — if you contact us via WhatsApp, your messages are subject to WhatsApp's Privacy Policy.

We do not transfer your information to any additional third parties.

5. Cookies

This website uses essential cookies for basic functionality (navigation, form submission). We do not use tracking cookies, analytics cookies, or third-party advertising cookies. This website is intentionally lightweight — we don't want to track you.

6. Your Rights

Depending on your location, you may have the following rights under applicable privacy laws (including CCPA/CPRA in California and analogous Florida law):

• Right to know what personal information we have collected about you
• Right to delete your personal information from our records
• Right to correct inaccurate information
• Right to opt out of any sale of your data (we do not sell data)
• Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at the email or address below.

7. Children's Privacy (COPPA)

Our services are not directed at children under 13. We do not knowingly collect information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

8. Changes to This Policy

We may update this privacy policy as needed. The latest version will always be posted here with an updated effective date. If we make significant changes, we'll note it on our website.

9. Contact Us

For privacy-related questions or to exercise your rights:

TidalForge AI LLC
Attn: Privacy / Cole Sillaman
2700 Harbortown Dr
Merritt Island, FL 32952
Email: colesillaman@tidalforgeai.com

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This policy is provided as-is and does not constitute legal advice. For complete compliance tailored to your jurisdiction, consult an attorney.

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